Satisfied customers from Rigby & Peller

We pride ourselves on our customer service and look forward to hearing feedback from our customers. We receive numerous emails and letters with compliments that we would like to share a few of them with you.

Would you like to share your enthusiasm with us? 

Write to us!


Catherine Hanson

What a wonderful, calming welcome.  I’m walking taller and feeling a lot straighter.


Ann Norman

Having been through breast cancer and had surgery I was made to feel a complete 'woman' again.  I have three wonderful, pretty and colourful bras...thank you so much.


Laura Lahert

I honestly don't think I have received better service anywhere... ever!


Evelyn Hampton

Thank you so much for your help in making my visit to Rigby & Peller a wonderful experience.  

Alison Edwards

Just wanted to thank you for the highly professional customer service I received at your Cambridge store on Saturday.

Penny Anderson

Just to say thank you for the very professional service I received when visiting your store in Harrogate today and especially to Zoe who did my fitting. I would recommend visiting Rigby & Peller to anyone who like me has problems finding anything to fit properly. They have dealt with all sorts of problem fittings so no need to worry and you will come away with much more confidence in how you look. The extra cost over the usual high street stores is worth it!

Christine Osiewacz

I would like to express my thank you, especially to Anais for a totally individual, professional & expert bra fitting service. She is very knowledgeable, courteous & listens to what the customer wants.

Lesley Bennett

I wanted to take some time to express what my first experience of Rigby & Peller was like for me. I was greeted as if I had been so many times by Imogen, she made me feel so calm and relaxed.  I found her very experienced, pleasant, charming and so understanding of others, she is clearly an asset to your establishment.


Sonya Knight

On Saturday, 2nd August 2014 I had the pleasure of visiting your store in Conduit Street, Mayfair. This was my first experience in an R&P shop and the whole experience was a delight from start to finish. I was served by a lovely lady called Giorgia Ferri who was very patient, attentive and courteous. It was obvious that she is very good at her job. Six bras later I left the store feeling revitalised as in the 30 years I've been wearing a bra, this is the first time I have ever worn underwired! My clothes fit differently than before and the first comment from my daughter is that I look slimmer so job well done!


Kim Brougham

I just wanted to say how wonderful my experience was today at your Westfield store.  Vanessa Lewis and Emma were simply delightful and my mother and I came away with our beautiful lingerie and smiles on our faces.  We couldn't have been looked after better.


Bernice Taylor

Annabel is an absolute credit to your store, and I will recommend her and your store to everyone I know.  People are very quick to complain in this day and age, and it is not often that praise is given.  Her customer service was superb, she was incredibly friendly, not too pushy and with a superb knowledge of your range of items.  Everything you need for a confident bra salesperson!


Diane Bourdon Smith

Last week I spent 1 hour with 2 trained fitters trying on 23 bras without any success.  This morning at Rigby and Peller , Hans Road London, in the capable hands of Anab Esse. I bought two different designs in 15 minutes!  I am very pleased! 


Sarah Pinch

I wanted to write to you to thank you so very much for all help on Wednesday, I really appreciated your time and patience.  I’ve found the changes to my body during my pregnancy difficult to accept, and your help made such a huge difference.